Privacy, Terms & Conditions

This page explains how we use any personal information we collect about you when you use our service, this website or deal with us as a business.

• What information do we collect about you?
• How will we use the information about you?
• Marketing
• Access to your information and correction
• Cookies
• Other websites
• Changes to our privacy policy

If you register on our web site for newsletters, then we will only keep the details you submit for delivery and use of our newsletter/marketing emails.

If you visit our website, then usage information will be collected, but this will be anonymous and we will not make any attempt to link it to you as a real person.

Data will be grouped where possible per 'customer account' i.e. council name when you have logged into the site so we can provide useful statistics to your company.

Logging into the site means you accept these terms and conditions.

If you are a customer, we keep your contact and main office details for sending you invoices and for support.

As a simple principle, all information is used only for these primary purposes.

We may need to send your details to your IT department or support company for technical support.

We do not provide information to other organisations outside of these purposes.

All categories of processing described above are completed because they are in the legitimate interest of the data subject.

We may send you occasional information about other services/features which may be of interest to you. You can opt out at any point, to stop us from contacting you for marketing purposes. A link to unsubscribe will be contained in every newsletter email.

Personal information is stored in our customer database, which is hosted in the UK.

We aim to keep as little personal information as possible in order to provide our service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You have the right to request a copy of the information that we hold about you.

Cookies are text files placed on your computer to collect information for several reasons.

We do not use cookies to track you to other sites

We may use cookies for recording web application usage to improve our service.

We keep our privacy policy under regular review and we will place any updates on this web page.

Please contact us if you have any questions about our privacy policy or information we hold about you by email